Privacy Policy

What we collect

When you book a session or make a purchase, we collect your name, email address, and payment details. Payment processing is handled securely by Stripe — we never store your card information on our servers.

How we use it

Your information is used to confirm bookings, send session reminders, process orders, and respond to enquiries. We do not sell, rent, or share your personal data with third parties for marketing purposes.

Cookies

We use essential cookies to keep your session active and your cart working. No tracking cookies, no ad networks, no nonsense.

Your rights

You can request access to, correction of, or deletion of your personal data at any time by emailing us at hi@reachswim.co.uk. We will respond within 30 days.

Data retention

We keep booking records for 2 years for our records and your reference. Contact form messages are deleted after 6 months unless part of an ongoing conversation.

Contact

For any privacy-related questions, email hi@reachswim.co.uk.